Shipping policy
Shipping Policy
Last updated: August 18, 2026
This Shipping Policy explains how printed products purchased from Wonderpath Curriculum, LLC are produced, inspected, packaged, and delivered.
Made-to-Order Printed Products
Most Wonderpath printed materials are produced on demand. This means a printed copy is created specifically after an order is placed rather than taken from preprinted inventory.
Our current production and fulfillment process includes the following stages:
- The customer places an order through the Wonderpath Curriculum website.
- Wonderpath submits the printed-material order to our print-on-demand production partner.
- The production partner prints the materials and delivers them to the Wonderpath office.
- We inspect the materials for printing defects, binding problems, damage, missing pages, and other quality concerns.
- Materials that pass inspection are carefully packaged and shipped to the customer.
This process allows us to inspect printed materials personally before they reach our customers.
Production and Processing Time
Please allow approximately 10 to 20 days for a print-on-demand product to be produced and delivered to the Wonderpath office. Production may take longer during holidays, product launches, periods of high order volume, supply interruptions, or other seasonal demand.
After the product arrives at our office, we inspect, package, and prepare it for shipment. Orders that pass inspection are generally shipped within three business days of arrival at our office.
A product that does not pass inspection may need to be reprinted. We will contact the customer when a quality issue is likely to cause a material delay.
Production and processing times are separate from carrier transit times.
Estimated Delivery Timeline
The complete delivery timeline consists of:
- Approximately 10 to 20 days for printing and delivery to the Wonderpath office
- Up to three business days for inspection, packaging, and shipment
- The carrier’s transit time from Wonderpath to the customer
A shipping estimate displayed during checkout may describe only the carrier’s transit time. It does not replace or include the production and inspection period unless the product page expressly states otherwise.
Delivery dates are estimates rather than guarantees. We recommend ordering well in advance of the date you plan to begin using the curriculum.
Shipping Confirmation and Tracking
A shipping-confirmation email will be sent after the inspected order has been packaged and transferred to the carrier. Available tracking information will be included in that email.
A tracking number may not display movement immediately after the shipping label is created. Carrier systems can take time to scan and update a package.
Products Shipped Directly by a Production Partner
Some products may be produced, inspected, or shipped directly by an approved production partner in the future. Directly fulfilled products will be identified on the applicable product page whenever their fulfillment process or estimated timeline differs materially from our standard process.
Products within the same order may arrive in separate packages when they are fulfilled from different locations. Available tracking information will be provided for each shipment.
Digital Products
Digital products do not require physical shipping. They are delivered through email, a download page, a customer account, or another electronic delivery method.
An order containing both digital and printed products may provide immediate digital access while the printed portion proceeds through production, inspection, and shipping.
Preorders
Preorder production and estimated shipment information will be provided on the applicable product page.
A delay affecting a preorder will be communicated using the email address associated with the order. The notice will include a revised estimated fulfillment date and available cancellation or refund options.
Preorder cancellations are governed by our Purchase Options Cancellation Policy.
Shipping Destinations and Restrictions
Available shipping destinations are shown during checkout. We may be unable to ship certain products to some addresses or jurisdictions because of carrier, customs, legal, or production restrictions.
Customers are responsible for entering a complete and accurate shipping address. Please review the address carefully before submitting an order.
Address-change requests may be sent to info@wonderpathcurriculum.com. We cannot guarantee that an address can be changed after an order enters production, processing, or shipment.
International Orders
International shipments may be subject to import VAT, customs duties, brokerage charges, handling fees, or other charges imposed by the destination country or carrier.
Charges collected by Wonderpath will be displayed during checkout. Additional charges assessed upon import may be the customer’s responsibility unless the product page or checkout expressly states that duties and taxes are included.
Customs processing may extend the delivery timeline. Wonderpath cannot control the time required by customs authorities, but we will provide available shipment information and reasonable assistance.
International customers are responsible for confirming that the ordered materials may be imported into their destination country.
Delayed Orders
Production and delivery estimates are based on information reasonably available when the order is placed.
We will notify the customer when we learn that an order cannot be shipped within the stated or reasonably anticipated timeframe. The notice will provide a revised estimate and explain available options, including cancellation and a refund when required by law.
We are not responsible for minor delays outside our reasonable control, but nothing in this policy limits a customer’s mandatory legal rights concerning delayed or undelivered orders.
Packages Marked as Delivered
A customer who cannot locate a package marked as delivered should:
- Confirm that the shipping address on the order is correct
- Check the delivery location, mailbox, porch, parcel locker, or building office
- Ask household members and nearby neighbors whether they accepted the package
- Contact the shipping carrier for available delivery details
- Contact Wonderpath at info@wonderpathcurriculum.com when the package remains missing
We will provide available tracking and shipping information and assist with an eligible carrier inquiry or claim. A carrier’s delivered scan does not automatically determine the outcome of every claim.
Lost or Undelivered Packages
Please contact us when tracking has not updated for an unusual length of time or a package has not arrived within the expected timeframe.
We may ask the carrier to investigate before issuing a replacement or other remedy. Lost and undelivered orders will be resolved according to the circumstances, carrier findings, our Refund and Return Policy, and applicable consumer law.
Damaged, Defective, or Incorrect Products
Please inspect your printed order after delivery.
Claims involving materials that arrive damaged, defective, incomplete, or materially different from what was ordered must be submitted according to our Refund and Return Policy.
Contact info@wonderpathcurriculum.com and include:
- Your name
- Your order number
- A description of the problem
- Clear photographs of the product
- Photographs of the shipping package when shipping damage is visible
Please retain the product and its original packaging until the claim has been resolved.
Returned or Refused Packages
A package returned because of an incorrect or incomplete customer-provided address, refusal of delivery, failure to collect the package, or another circumstance attributable to the recipient may require payment of additional shipping charges before it can be sent again.
Any refund available for a returned or refused package will be determined under our Refund and Return Policy and applicable law. Original shipping charges and costs already incurred may be nonrefundable when permitted by law.
This provision does not apply when the return results from our error, a carrier error for which we are responsible, a defective product, or the exercise of a mandatory consumer right.
Contact Us
Questions about production, shipping, or delivery may be directed to:
Wonderpath Curriculum, LLC
1131 South Gibson Street
Princeton, Indiana 47670
United States
Email: info@wonderpathcurriculum.com
Telephone: +1 812-664-6282
We aim to respond to emails within two to three business days. Customer service inquiries are answered Monday through Friday, excluding United States federal holidays. Please include your order number when contacting us about an existing purchase.